Password Assistance

New User Information

Welcome to Gallaudet University!

As a new member of our community, you need to activate your GALLAUDET computer account, so you will be able to access Gallaudet technology resources. You must use your legal name for your account, and the username is typically firstname.lastname. If your lastname has spaces in it, replace the space with a period.

Request New Password


After your account has been activated, we strongly recommend you take a moment to enroll in the password management system. This self-service system allows you to proactively reset your password, reset it if you’ve forgotten it, or unlock your account after too many failed login attempts. Information on how to enroll in your account can be found here.

If you are in need of assistance or would like more information, please contact the IT Service Desk. You can call us at 202-651-5044 (Voice) or 202-250-2314 (VP). If you don't yet have access to your Gallaudet email account, please send your questions to